EdgeTv Terms of Use
EdgeTv provides a personalized subscription service that allows our members to access entertainment content (“EdgeTv content”) over the Internet on certain Internet-connected TVs, computers and other devices (“EdgeTv ready devices”).
These Terms of Use govern your use of our service. As used in these Terms of Use, “EdgeTv service”, “our service” or “the service” means the personalized service provided by EdgeTv for discovering and accessing EdgeTv content, and software associated with our service. References to ‘you’ in these Terms of Use indicate the member who created the EdgeTv account.
Membership
1.1. Your EdgeTv membership will continue until it expires. To use the EdgeTv service you must have Internet access and an EdgeTv ready device. Membership is renewed by visiting our site and selecting a new term from 1 to 12 months and the number of devices wanted.
1.2 If a client files a dispute with their creditor for payment, their subscription will be immediately suspended until the dispute is resolved. If the dispute is not resolved and revoked within a period of 30 days, the subscription will be cancelled, and no refunds will be made. By using our services, you agrees to waive any rights to initiate a chargeback or dispute with their creditor in relation to payments made to our company.
Billing and Cancellation
3.1. Billing Cycle. The membership fee for the EdgeTv service, will need to be charged at the moment you purchase your selected term. The length of your billing cycle will depend on the type of subscription that you choose when you signed up for the service.
3.2. Cancellation. You can cancel your EdgeTv membership at any time, and you will continue to have access to the EdgeTv service through the end of your current subscription term. To cancel, simply don’t renew your subscription.
EdgeTv Service
4.1. The EdgeTv service and any content accessed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household unless otherwise allowed by your subscription plan such as buying multiple lines.
4.3. You may access the EdgeTv content primarily within Canada. The content that may be available outside of Canada with the use of a VPN connected to a Canadian server. The number of devices on which you may simultaneously watch depends on your chosen subscription plan
4.4. The EdgeTV service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our websites, and promotional features.
4.5. The quality of the display of the EdgeTV content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. Not all content is available in all formats, such as HD, or Ultra HD. The minimum connection speed for HD video quality (defined as a resolution of 720p or higher) is 15.0 Mbps per stream; however, we recommend a faster connection for improved video quality. A connection speed of at least 30.0 Mbps per stream is recommended to receive Full HD video quality (defined as a resolution of 1080p or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching EdgeTV content will vary based on a number of factors, including your location, available bandwidth at the time.
4.8. The EdgeTV software is developed by, or for, EdgeTV and may solely be used for authorized streaming and to access content from EdgeTV through EdgeTV ready devices such has Android, Firestick or Apple. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses.
Passwords and Account Access. You are responsible for any activity that occurs through the EdgeTV account. By allowing others to access the account, you agree that such individuals are acting on your behalf and that you are bound by any changes that they may make to the account, including but not limited to changes to the subscription plan. To help maintain control over the account and to prevent any unauthorized users from accessing the account, you should maintain control over the devices that are used to access the service and not reveal the password associated with the account to anyone. You agree to provide and maintain accurate information relating to your account, including a valid email address so we can send you account-related notices. Users need to renew their subscription by visiting our site and selecting a new term from 1 to 12 months and the number of devices wanted.
Warranties and Limitations on Liability. The EdgeTV service is provided “as is” and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect and consequential damages against us.
No-Refund Policy
5.1. By agreeing to these Terms of Use, you acknowledge and accept our No-Refund Policy. Once you have purchased a subscription to the EdgeTv service, we do not provide refunds for any partial or full subscription terms, nor do we provide refunds for any unused periods within your subscription term. Your access to the EdgeTv service will continue until the end of your current subscription term, at which point you may choose to renew or discontinue your membership.
5.2. In the event of a billing dispute or dissatisfaction with the service, you must contact EdgeTv directly to discuss the issue and seek resolution. Initiating a chargeback or dispute with your credit card provider or financial institution for payments made to EdgeTv is not permitted, as detailed in Section 1.2.
5.3. EdgeTv reserves the right to review and evaluate extraordinary circumstances on a case-by-case basis and may, in its sole discretion, issue a refund or provide an alternative resolution. This will be done at the sole discretion of EdgeTv and should not be considered a waiver of the No-Refund Policy.
By using the EdgeTv service, you agree to be bound by these Terms of Use, including the No-Refund Policy. Please ensure you have read and understood these terms before purchasing a subscription to the EdgeTv service.
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