Refund Policy

We aim to provide high-quality IPTV services. Please read this Refund Policy carefully before making a purchase.

General Policy

• All subscription payments are considered final and non-refundable once the service has been activated.

• Refunds will not be issued due to issues beyond our control, such as:

  • Internet speed, connection quality, or local device problems.

  • Incompatibility of devices or applications not officially supported.

  • Improper use of third-party hardware or software.

Exceptions

Refunds may be granted under the following conditions:

• The IPTV service is not delivered or activated after payment.

• A technical issue on our side prevents the service from working, and it cannot be resolved within a reasonable time.

Trial Periods

If a free trial or short-term test period is provided, customers are encouraged to use it before purchasing a subscription. This ensures compatibility with devices and satisfaction with service quality.

Cancellations

• Subscriptions can be cancelled at any time, but no refunds or partial refunds will be issued for unused subscription periods.

• Customers are responsible for cancelling recurring payments before the renewal date to avoid unwanted charges.

Chargebacks

Unauthorized chargebacks are considered a violation of this policy. We recommend contacting customer support first to resolve any issues before initiating a chargeback request.

Updates to This Policy

This Refund Policy may be updated without prior notice. Any changes will be published on this page. Continued use of the service constitutes acceptance of the revised policy.